Our communication lines are open from 12 AM to 6 AM (and during regular business hours, too!). Whether you have a question about a shipment, a specific animatronic, or a glitch in the system, fill out the form below. Our lead technician will review your report and get back to you shortly
Contact the Security guard
Have a question about your order or a specific animatronic? Our night guards are on duty to help you. Fill out the form below, and we'll get back to you before the 6 AM bell!
Security Desk Support
Got a question or a bug to report? Drop us a line. Our team is monitoring the cameras and your messages 24/7 to ensure your experience is jumpscare-free!
Need urgent assistance? Check our FAQ section first—it might save your power! For order inquiries, please include your Order ID for a faster response. We aim to answer all transmissions within 24 hours."